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Technology

In search of a sweet spot for full connectivity? End your search now. The Austin Convention Center is the oasis you’ve been looking for this whole time. Complimentary Wi-Fi or purchased hard lines, we’ve got you covered as the exclusive provider for internet and technical services at the Convention Center. Coupled with a knowledgeable team of IT professionals up to date on the latest technology, you can expect an enjoyable experience wherever you are in the venue.

SXSW Keynote

Services Offered

A full suite of services is provided to you to ensure peak performance throughout your event. These services are in place to design an environment specifically scaled to your event needs. This customization includes:

  • Wireless Internet Access
  • Wired Internet Access
  • Network Service & Support
  • Voice Service & Support

24/7 Network Support

Our team is ready to provide expert assistance to any networking needs you may have during your event. With constant network monitoring, we can quickly solve issues that come up, and proactively address areas of concern.

Live event photo

Our Tech Stats

802.11

a/g/n/ac Wireless Network

2,500+

CAT6 Copper UTP Ports

1,000+

Multi-mode and single-mode Fiber Optic ports

20,000

Wireless devices can connect simultaneously

laptop photo

Wireless Internet

Robust, complimentary Wi-Fi (3 Mbps up/down per device) covers 100 percent of our venue. Thanks to our high-density Cisco wireless environment, we can connect 20,000 wireless devices at one time. Along with coverage all throughout the venue, our team can dedicate 2 Gbps of bandwidth with an ability to increase for your event. This capability allows us to respond to surging demand seamlessly, without a hiccup for you. The venue is souped up further with Distributed Antenna Systems for AT&T, T-Mobile, and Verizon to maintain reliable cellular service on our premises.

Wired Internet

Our team can engineer a flexible network with plug-and-play capabilities designed to scale for your event. For mission-critical purposes, such as live presentations, we recommend using hard lines for max performance. The hard lines access 2 Gbps of bandwidth with the capability to burst to 10 Gbps. This action occurs within a redundant Cisco Enterprise ethernet infrastructure built upon a 10 Gigabit backbone. To purchase hard lines, please visit our Online Ordering portal.

Meeting Room
Digital Signage Photo

Digital Signage

Share your content all around the venue. Inside and outside highlight event details, logos, and sponsorship information with this complimentary service. Using the Four Winds Interactive system, push content (without audio) in batches or independently from one another to the appropriate screens.

Submissions for digital signage should be delivered at least two weeks prior to your first contract day to avoid technical labor charges.

“(The IT team was) quick to respond and the Wi-Fi seemed to work great as well.”

- Jennifer Roush, Texas Travel Industry Association; 2018 TTIA Unity Dinner