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Guest Services

“Amenities to make your life easier.”

We pride ourselves on delivering a top-shelf experience for all visitors to the Austin Convention Center. This experience includes providing a full suite of services allowing attendees to take care of all their needs relating to travel, business and mobility in our facility.

Business Center

If you need to scan documents, make copies, or add some last-minute touches to that presentation, the Austin Convention Center has you covered! We have an on-site Business Center that has everything you need to get things done! If you’re running late for the airport, you can even print out your boarding passes at no charge! Located between the entrances of Exhibit Halls 2 and 3 on Trinity Street, the Business Center is your one-stop shop for all of your business needs.

  • As an added convenience for our clients, the Austin Convention Center has a digital flight arrival/departure board on display next to the Business Center. With real-time flight information streaming directly from Austin-Bergstrom International Airport (ABIA), our traveling clients will always be in the know!

    At the Business Center, our clients can also print their boarding passes and luggage tags before they go to the airport with the addition of the new Aviation Kiosk. All there is left for our clients to do is just drop off their bags and head to security check. No waiting in line at the ticket counter.

  • Motorized scooters are available to rent for attendees who need help getting around the building. The five scooters are stationed next to the Business Center on Trinity Street to make navigating the facility easy. Interested guests or groups should contact their event coordinator for more details.

  • Forget something in your hotel room or at home? Need a snack? Have to grab a souvenir on your way home? Not to worry! The Austin Convention Center has a gift shop on-site dedicated to all your last-minute needs. Located across from the restrooms adjacent to Exhibit Hall 2, the gift shop sells everything from soft drinks to one-of-a-kind Austin souvenirs.

    In addition, the Austin Convention Center features a Retail Kiosk that is open on an event-by-event basis. The Kiosk sells supplies such as aspirin, pens, writing pads, and envelopes – as well as snacks and souvenirs. The location of the Kiosk will vary based on the event being held; it generally will be found near event registration areas.

  • In addition to the many services provided at the Business Center, the Austin Convention Center offers light shipping, utilizing the U.S. Postal Service’s flat rate box/envelope options – all for a $5 service fee. Some more details:

    • Supplies provided at no cost; labels printed straight to copy paper.
    • $5 service fee in addition to purchase of shipping label.
    • Packages will be picked up for delivery by the U.S. Postal Service the following business day (approx. 10 a.m.).