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guest services

Guest Services Kiosk


Gift Shop/Retail Kiosk

Forget something in your hotel room or at home? Need a snack? Have to grab a souvenir on your way home? Not to worry! The Austin Convention Center has a gift shop on-site dedicated to all your last-minute needs. Located across from the restrooms adjacent to Exhibit Hall 2, the gift shop sells everything from soft drinks to one-of-a-kind Austin souvenirs.

In addition, the Austin Convention Center features a Retail Kiosk that is open on an event-by-event basis. The Kiosk sells supplies such as aspirin, pens, writing pads, and envelopes – as well as snacks and souvenirs. The location of the Kiosk will vary based on the event being held; it generally will be found near event registration areas.


Business Center

If you need to scan documents, make copies, or add some last-minute touches to that presentation, the Austin Convention Center has you covered! We have an on-site Business Center that has everything you need to get things done! If you’re running late for the airport, you can even print out your boarding passes at no charge! Located between the entrances of Exhibit Halls 2 and 3 on Trinity Street, the Business Center is your one-stop shop for all of your business needs.


Shipping Services

In addition to the many services provided at the Business Center, the Austin Convention Center offers light shipping, utilizing the U.S. Postal Service’s flat rate box/envelope options – all for a $5 service fee. Some more details:

  • Supplies provided at no cost; labels printed straight to copy paper
  • $5 service fee is in addition to purchase of shipping label
  • Packages will be picked up for delivery by the U.S. Postal Service the following business day (approx. 10am)


Scooter Rental
If you find yourself needing help getting around, the Austin Convention Center provides motorized scooters for those who need them. Located next to the Business Center on the Trinity Street side, five scooters are available to make navigation of the facility easy! Interested guests or groups should contact their Event Coordinator for more details.


Flight Arrival/Departure Board

As an added convenience for our clients, the Austin Convention Center has a digital flight arrival/departure board on display next to the Business Center. With real-time flight information streaming directly from Austin- Bergstrom International Airport (ABIA), our traveling clients will always be in the know!


Guest Services PDF